Privacy Policy

Zirva AI (collectively, "this website", "we", "us", or "our") respects your privacy. We hereby develop this Privacy Statement (referred to as "this Statement") to help you understand how we collect, use, disclose, protect, store, and transmit your personal data. Please take a moment to read this Statement carefully and contact us if you have any questions.

This Statement applies to our products and services that display or mention this Statement.

I. How We Collect and Use Your Personal Data

1. How We Collect Your Personal Data

Personal information refers to any type of information recorded electronically or otherwise relating to an identified or identifiable natural person, excluding information that has been anonymised. We may collect your personal data when you use our products or services or interact with us. Different types of data will be collected, depending on the service you use and your interactions with us. In some cases, you can choose not to provide such data, but this may prevent us from providing you with corresponding products or services, or may mean that we cannot respond to or resolve any issues you have raised. The personal and sensitive user data we collect includes but is not limited to:

• Personal identifiers (such as name, email address)
• Device identifiers
• Camera data (when you use camera-related features)
• App usage data and analytics
• Device information and other installed apps list

When providing you with related products or services, we may also collect and summarise statistics, such as website visits, app downloads, and product sales volume, to understand how our products and services are used.

(1) Personal data that you provide to us

You need to register an ID of this website to enjoy certain functions or services. When you register an ID of this website or log in to your ID, we may ask you to provide relevant personal data.

Some of our products allow you to communicate and share information with others. When you use our product to share contents with your family and friends, you may need to create an open profile, which includes your nickname and avatar. We may also collect information about your family and friends, such as their names, email addresses, and phone numbers. We will take appropriate and necessary measures to ensure their communications security.

(2) Information that we collect when you use services

When you use our products and services, we will collect your device information and how you and your device interact with our products and services.

(3) Information from third-party sources

When permitted by local laws, we may also obtain other information about you from third-party sources.

2. How We Use Your Personal Data

We use your personal data only on a legal basis. According to applicable local laws, we may use your personal data for the following purposes:

• Register and activate our products or services that you have purchased;
• Register your ID of this website so that you can enjoy a wider range of functions;
• Deliver, activate, or verify the products and services you have requested;
• Notify you of operating system updates and installations;
• Provide individualized user experience and content;
• After obtaining your consent, send you information about products and services you might be interested in;
• Carry out internal audit, data analysis, and research;
• Troubleshoot problems after you send error details to us;
• Synchronise and store the data you have uploaded or downloaded;
• Improve our loss prevention and anti-fraud programs;
• Comply with applicable local laws/regulations.

II. Data Security and Transfer

We handle all personal and sensitive user data securely, including:

• Using modern encryption technologies (such as HTTPS) for data transmission
• Implementing runtime permissions for accessing Android permission-controlled data
• Never selling personal and sensitive user data to third parties

"Selling" means exchanging or transferring personal and sensitive user data to third parties for monetary compensation. User-initiated data transfers (e.g., when a user uses an app feature to transfer files to a third party) are not considered selling.

III. How We Use Cookies and Similar Technologies

A cookie is a text file created by a web server and stored on a computer or mobile device. The content of a cookie can only be retrieved or read by the server that created the cookie. Cookies are unique to the browser or mobile application you are using.

Cookies are sometimes stored on computers or mobile devices to improve user experience, including:

• Necessary cookies: Login and verification, storage of your preferences and settings.
• Analysis cookies: Statistical analysis to understand how our websites are used.
• Advertisement cookies: Interest-based advertisement to deliver relevant advertisements.

You can manage or delete cookies based on your own preferences. You can clear all cookies stored on your computer, and most web browsers provide the option to block cookies.

IV. How We Entrust, Share, Transfer, and Disclose Your Personal Data

1. Entrusting

In some cases, we may entrust other companies to process your personal data on behalf of us. For example, we may entrust another company for hotline support, sending emails, and providing technical support. Such companies may only use your personal data to provide services on behalf of us.

2. Sharing

We will not share your personal data with external parties, except in the following cases:

• Sharing with your consent: After obtaining your consent, we will share your authorised personal data with third parties designated by you.
• Sharing under statutory circumstances: We may share your personal data in accordance with laws/regulations, litigation resolution requirements, or legal requirements of administrative and judicial authorities.
• Sharing with our affiliates: Your data may be shared with our affiliates for specific, definite, and legitimate purposes.
• Sharing with business partners: To ensure the quality of services provided to you, we may share your information with our third-party partners for legitimate purposes.

3. Transfer

If personal data transfer is involved due to merger & acquisition, division, dissolution, or bankruptcy, we will send prior notifications to you to specify the receivers' names and contact information.

4. Public Disclosure

We will disclose your personal data only after obtaining your consent, or on legal or reasonable grounds when required by laws, legal procedures, litigation, or public and government authorities.

V. How We Protect Your Personal Data

The security of your personal data is important to us. We have adopted standard industry practices to protect your personal data:

• We take all reasonable measures to ensure that the personal data collected is minimal and relevant.
• We use cryptographic technologies to ensure the confidentiality of data transmission and storage.
• We deploy access control mechanisms to permit only authorised access to your personal data.
• We carefully select business partners and service providers.
• We organise security and privacy protection training courses.

If any personal data security incident occurs, we will notify you, pursuant to local legal requirements, of the basic information about the security incident and its possible impact, measures that we have taken or will take, and remedial measures.

VI. How You Can Manage Your Personal Data

According to local laws, personal data subjects or their agents can submit requests for exercising data subjects' rights to us. Data subjects' requests must be submitted in writing through this website.

We will make every effort to respond within a necessary and reasonable time frame upon receiving a request to access personal data.

Withdrawal of Consent: If allowed by applicable laws, you have the right to withdraw your consent at any time when we process your personal data based on your consent. However, the withdrawal of consent shall not affect the lawfulness and effectiveness of your personal data processing based on your consent before the withdrawal is made.

VII. How We Process the Personal Data of Minors

We attach great importance to the protection of minors' personal data. We treat anyone under the age of 14 (or the age stipulated by local laws) as a child. Children are not allowed to create their own IDs of this website without the consent of their parents or other guardians.

If we find that we have collected children's personal data without obtaining the prior consent from authenticated parents or other guardians, we will manage to delete the data as soon as possible.

VIII. Links to Third-Party Websites, Products, and Services

To ensure smooth user experience, this website, our products, and services may contain links to third-party websites, products, and services. We do not have control over third-party websites, products, and services, but you can choose whether to access these links.

We also have no control over the privacy or data protection policies of third parties, as such third parties are not bound by this Statement. Before submitting personal data to third parties, please read and refer to their privacy or data protection policies.

IX. International Data Transfer

We are headquartered in London, United Kingdom and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.

X. Updates to This Statement

We reserve the right to update this Statement at any time. This Statement may be updated from time to time. For the latest version, please visit our official website. If major changes are made to this Statement, we may notify you through different channels, for example, posting a notice on our website or sending you direct notification.

XI. How to Contact Us

If you have any questions, comments, or suggestions, please contact us via email at info@zirva.ai.